If your game is crashing, this is most often due to a problem with your game install. To resolve the issue, please follow the steps below:

Included in this article

• PlayStation 5
• PlayStation 4
• Xbox One and Xbox Series X|S
• Related Articles

PlayStation 5

1. Navigate to the game in your Games Hub.
2. Press the Options button on your Dualsense controller after highlighting the game
3. Select Delete
4. After confirming the deletion and allowing the process to complete reinsert the game disc to reinstall the game (if a physical copy of the game) or visit your Game Library and select the game to download the game again (if a digital copy of the game).

PlayStation 4

1. Navigate to the game on your dashboard or games library
2. Press the Options button on your PS4 controller after highlighting the game
3. Select Delete
4. After confirming the deletion and allowing the process to complete reinsert the game disc to reinstall the game (if a physical copy of the game) or visit your game library and select the game to download the game again (if a digital copy of the game).

Xbox One and Xbox Series X|S

1. Press the Xbox button on your controller to open the guide.
2. From that menu, select "My Games and Apps" and then select "See all".
3. Select the Games tab.
4. Highlight your game and press the Menu button on your controller (the button with 3 lines on it) and then select the "Uninstall" option.
5. After confirming the uninstall and allowing the process to complete, reinsert the game disc to reinstall the game (if a physical copy of the game) or visit "My Games and Apps" then the "Games tab" and select the game. To download the game again (if a digital copy of the game), press the Menu button and then select "Install".

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• Shadow of Mordor is not running well on my PC.

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