Account recovery failed - changed phone

Comments

4 comments

  • Avatar
    WB Gamer

    Hi Nokugawa,

    We can look into your lost profile for you. Can you let us know your ticket number from your support email?

     

    Thanks!

    -SpectreVortex

    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    The ticket was #24022-1563210.
    0
    Comment actions Permalink
  • Avatar
    WB Gamer

    As we have migrated to a new support system, we are unable to answer any tickets that begin with #24022-. Please send us a new ticket at https://middle-earthgamessupport.wbgames.com/hc/en-us/requests/new.

     

    Thanks!

    -SpectreVortex

    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    ...I thought you wanted the old ticket.

    For this case I have two tickets:

    136100 (ticket for English support)
    150224 (ticket for Portuguese support)

    Both submitted in May, first one 20th, the second 23rd.
    0
    Comment actions Permalink

Please sign in to leave a comment.