Played in this past Arena event and spent green gems to reach the Eltariel milestone. Didn’t get it right away so I thought I would get it after the event ended. Didn’t ever receive it in my inbox. Emailed support and they tell me I need a screenshot. I said I never took one and then my support claim gets closed. They can’t check the records from that event??? It makes me question if I should even keep playing this game because support can’t even help me. Please someone from WB help. Mordor realm and my name on there is Pho Queue
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