I have numerous of tickets send to you about my problem with no able to watch videos for gemstones nor special offers. You sent me an email with a solution that doesn't work and only thing that happened is that i must format my sd card now. You have said in this forum that you will work on this problem with the next game update, but as we all can see that update will never come. Why dont you tell the people what is going on with the game. Is this how you treat your costumers-users?
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